Clear information for your order.
Document translation questions.
Learn what to upload, how certification works and which delivery options to consider. Contact the team if a recipient has given you a requirement not covered here.
Useful answers, clearly explained
Frequently asked questions
For an existing request, have your order reference ready when contacting the team.
What makes a translation certified?
A certified translation includes a signed statement addressing the completeness and accuracy of the translation. Translate International can prepare that statement with the translated record; your recipient may specify additional details.
How do I get a document translation price?
Upload the source files through our instant quote portal. Certified document translation starts at $25 per page. The total reflects the document set and any notarization, expedited processing or mailing options you select.
Can my translation be delivered within 24 hours?
24-hour delivery is available. Choose the confirmed turnaround for the actual files at checkout and contact us about an urgent deadline before placing a larger or specialist order. Printed shipping takes additional transit time.
Do I have to bring the original documents to Nashville?
No office visit is required. Upload a legible scan or photograph through the online portal and keep your originals. Clients worldwide can request quotes, review translations and receive the finished files remotely.
What does the USCIS acceptance guarantee cover?
Our USCIS acceptance guarantee concerns the certified translation we prepare for submission. USCIS makes its own decisions on applications and supporting evidence. Share any written concern about the translation with our team and your order reference.
Can I request notarization and apostille assistance?
Yes. Tell us where the document will be used and supply the recipient’s instructions. Notarization and apostille authentication are separate from translation, and the necessary steps depend on the document and destination.
Which languages can I request?
Translate International supports document translation in 100+ languages. Browse the language directory, then submit the exact source and target language with your files. The team can clarify a regional variety or specialist document before confirmation.
Can you translate a document from a phone photograph?
A readable photograph is suitable for an initial quote. Keep all four corners visible, avoid glare and include every written side. An unclear stamp or handwritten entry may need a closer image.
How do corrections and document review work?
Review names, dates and identifying references before final approval. Send a precise correction request through the order portal, identifying the source detail and the corresponding translated passage.
Can I receive printed translations as well as a PDF?
Optional hardcopy mailing is available. Select the destination and shipping option when ordering. The translation preparation time and the carrier’s transit estimate are separate parts of the delivery schedule.
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